State Farm® Insurance Agent Becky Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ches
November 1, 2024
5
out of
5
rating by Ches
"Not only was Stephanie a pleasure to deal with, she was enormously helpful! Outstanding service, thank you!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kristi Asper
October 23, 2024
5
out of
5
rating by Kristi Asper
"I’ve been working with Stephanie Yost for about a year, transitioning from my previous carrier, and she had been fantastic! My husband was already a State Farm client, but I was a little reluctant to change carriers after 30+ years. She has been a godsend and I am thankful that I toon that leap. Thanks, Steph, for everything you’ve helped me with!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Gabrielle Moffitt
October 18, 2024
5
out of
5
rating by Gabrielle Moffitt
"I have had the same insurance agent for 11 years. Steph and others on the team are fantastic. I get top of the line service everytime I get in touch with her. Steph has helped me with anything from renters to auto and always got it to suit my needs. 10/10 recommended state farm and Stephanie!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kirk McDannell
October 17, 2024
5
out of
5
rating by Kirk McDannell
"Stephanie was very helpful and answered all my questions. She went above and beyond to make sure I understood exactly what I was getting."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ken Skahn
August 2, 2024
5
out of
5
rating by Ken Skahn
"I have received great service for home and auto insurance for about the past 20 years. I fully recommend their services."
We responded:
"That's great to hear! It sounds like you have had a positive experience with your home and auto insurance provider for the past 20 years. Recommending their services shows your satisfaction and confidence in their ability to provide excellent coverage. If you have any specific questions or need further assistance, feel free to ask."
Kimberly Hodges
July 30, 2024
5
out of
5
rating by Kimberly Hodges
"Stephanie Yost has been incredibly helpful in dealing with my renter’s insurance, auto, and life insurance needs. She’s quite knowledgeable and explains everything so that I understand the details of my policies. Stephanie’s personality is upbeat and lively and makes me feel at ease. I highly recommend Stephanie Yost!!! 😎"
We responded:
"It's wonderful to hear that Stephanie Yost has provided you with exceptional assistance for your renter's insurance, auto insurance, and life insurance needs. Her knowledge and ability to explain policy details in an understandable manner is impressive. It's great that her upbeat and lively personality makes you feel at ease throughout the process. Thank you for recommending Stephanie Yost so highly! If you have any more questions or require further assistance, feel free to let me know. 😎"
Chad Harner
July 19, 2024
5
out of
5
rating by Chad Harner
"Great people , awesome customer service !"
We responded:
"Thank you for sharing your positive experience! We're glad to hear that you had a great interaction with our team and enjoyed our customer service. We strive to provide excellent service to all our customers, and your feedback is greatly appreciated. If you have any further comments or suggestions, please feel free to let us know."
Miranda Wisor
July 15, 2024
5
out of
5
rating by Miranda Wisor
"I love working with Becky Smith's office! Stephanie was very helpful in making needed updates to our coverage recently. The detailed organization and friendly service available here can't be beat!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you love working with Becky Smith's office and had a positive experience with Stephanie. It's great to know that Stephanie was able to assist you with the updates to your coverage. We take pride in our detailed organization and friendly service, and we're glad that it has made a difference for you. If there's anything else we can do for you, please don't hesitate to reach out."
John Christopher
July 2, 2024
5
out of
5
rating by John Christopher
"We recently moved to Gettysburg from Colorado and Becky Smith’s office, specifically Stephanie Yost, made the process smooth from start to finish. She expertly handled our homeowners insurance ensuring everything was in place well before our settlement date and fully researched our current car insurance needs to provide the best coverage at the best price. Not to mention that she’s an absolute pleasure to deal with. All to say our experience was a great one and we’d highly recommend Becky’s office and particularly Stephanie."
We responded:
"So happy you had a good experience with our office and Stephanie. We strive to provide excellent customer service and look forward to serving your insurance needs."
LeighAnn Abraham
June 17, 2024
5
out of
5
rating by LeighAnn Abraham
"Stephanie is our new agent and I am thrilled…extremely personable, extremely helpful and extremely compassionate. Very impressed with her!"
We responded:
"Thank you for your wonderful feedback! It's great to hear that Stephanie has made such a positive impression on you. Her personable and compassionate nature, combined with her helpfulness, truly sets her apart. We're thrilled to have her as part of our team and we're glad that she has exceeded your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know."
Roseli Walker
May 22, 2024
5
out of
5
rating by Roseli Walker
"Stephanie is professional and very knowledgeable. I am very happy with the services. Thank you !"
We responded:
"Thank you for your feedback! I'm glad to hear that Stephanie provided professional and knowledgeable services. I'll make sure to pass on your appreciation to her. If you have any more questions or need further assistance in the future, feel free to reach out."
Nikki Ferguson
January 19, 2024
1
out of
5
rating by Nikki Ferguson
"This used to be a great office. Unfortunately, after employing Mary, it has changed. After multiple issues over the last few months, today's issue was unforgiving. Mary charged my bank account for someone else's policy payment."
We responded:
"Thank you for taking the time to share your feedback. I sincerely apologize for any inconvenience you experienced due to the recent service incident. I understand completely how important it is to have a reliable and efficient office environment. I want to assure you that we take this matter seriously and have thoroughly investigated the issue. We took immediate steps to rectify the incorrect charge to your bank account, and we sincerely apologize for any inconvenience caused. We value your trust and will work diligently to prevent similar issues from occurring in the future. We appreciate your patience and understanding. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly. We are committed to addressing and resolving any outstanding issues to ensure a positive office experience for our valued clients."
Walter Kurycz
December 21, 2023
5
out of
5
rating by Walter Kurycz
"Very pleased with Becky Smiths office!"
Janene Miller
July 11, 2023
5
out of
5
rating by Janene Miller
"Stephanie Yost provided amazing customer service when I called with a problem. She took the time to do some research and was compassionate and caring in addressing my issues.She helped me quickly solve my problem which was time sensitive-I would recommend her to everyone."
Sea B
May 10, 2023
5
out of
5
rating by Sea B
"Good insurance company"
sheila krichten
February 13, 2023
5
out of
5
rating by sheila krichten
"Love this insurance company. Great customer service ."
Doris Coulbourne
January 13, 2023
5
out of
5
rating by Doris Coulbourne
"Stephanie Yost did an outstanding job of turning over my insurance policies to PA. She explained everything very clearly. It was a pleasure to work with her. I highly recommend Stephanie Yost for all your insurance needs."
Derrick Harner
January 11, 2023
5
out of
5
rating by Derrick Harner
"Stephanie is great to work with, excellent personality, helps me with anything and everything when needed"
Donna Gano
January 10, 2023
5
out of
5
rating by Donna Gano
"Great staff, especially Jodi Hardy! Friendly, welcoming and custom service is her top priority!"
Posch Farms
January 7, 2023
5
out of
5
rating by Posch Farms
"Stephanie did an excellent job explaining situations and was highly informative. Excellent job!"
Fred Schollenberger
December 2, 2022
5
out of
5
rating by Fred Schollenberger
"Thank you for helping us to resolve an issue with MD DMV, helping us avoid a penalty, and for successfully documenting our transfer of insurance to our new home in Gettysburg. Way to erase a potentially expensive administrative gap!"
jessica stouffer
August 10, 2022
5
out of
5
rating by jessica stouffer
"everyone at Becky Smith's office is extremely helpful and kind! i have also saved a ton of money by switching to State Farm"
jennifer ibex
March 30, 2022
5
out of
5
rating by jennifer ibex
"Beth @ State Farm is always quick to respond to enquiries. Every time I need to make an adjustment to something she handles it instantly, she makes sure I understand any change completely, and I have 100% confidence my needs are being met. Expectations exceeded every single time."
We responded:
"Thanks, Jennifer! We appreciate your feedback, especially about one of our valued team members!"
Ken Pugh
January 25, 2022
5
out of
5
rating by Ken Pugh
"Becky Smith and staff member Jodi have helped me several times. Thank you both!"
We responded:
"Thank you, Ken! It's always great to hear from you!"
John Hauf
January 13, 2022
5
out of
5
rating by John Hauf
"Really good customer service they will do anything to help you out"
We responded:
"Wonderful to hear John! Feel free to call us or stop by anytime!"