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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Dolan

March 20, 2024

5  out of  5 rating by James Dolan
"Heather Sebastian was the agent who provided great customer service when I first came onboard State Farm for home and auto insurance; and then provided great customer service again for a new home I'm in the process of buying. She is a superb professional, both knowledge-wise and personally. Becky Smith's office is also aided greatly by her two front-office professionals, Jody and Mary ... they all make for a great customer service team."
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Nikki Ferguson

January 19, 2024

1  out of  5 rating by Nikki Ferguson
"This used to be a great office. Unfortunately, after employing Mary, it has changed. After multiple issues over the last few months, today's issue was unforgiving. Mary charged my bank account for someone else's policy payment."
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Kristi Asper

December 29, 2023

5  out of  5 rating by Kristi Asper
"Very attentive and efficient with my quote request."
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Walter Kurycz

December 21, 2023

5  out of  5 rating by Walter Kurycz
"Very pleased with Becky Smiths office!"
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Janene Miller

July 11, 2023

5  out of  5 rating by Janene Miller
"Stephanie Yost provided amazing customer service when I called with a problem. She took the time to do some research and was compassionate and caring in addressing my issues.She helped me quickly solve my problem which was time sensitive-I would recommend her to everyone."
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Sea B

May 10, 2023

5  out of  5 rating by Sea B
"Good insurance company"
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sheila krichten

February 13, 2023

5  out of  5 rating by sheila krichten
"Love this insurance company. Great customer service ."
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Doris Coulbourne

January 13, 2023

5  out of  5 rating by Doris Coulbourne
"Stephanie Yost did an outstanding job of turning over my insurance policies to PA. She explained everything very clearly. It was a pleasure to work with her. I highly recommend Stephanie Yost for all your insurance needs."
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Derrick Harner

January 11, 2023

5  out of  5 rating by Derrick Harner
"Stephanie is great to work with, excellent personality, helps me with anything and everything when needed"
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Donna Gano

January 10, 2023

5  out of  5 rating by Donna Gano
"Great staff, especially Jodi Hardy! Friendly, welcoming and custom service is her top priority!"
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Posch Farms

January 7, 2023

5  out of  5 rating by Posch Farms
"Stephanie did an excellent job explaining situations and was highly informative. Excellent job!"
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Fred Schollenberger

December 2, 2022

5  out of  5 rating by Fred Schollenberger
"Thank you for helping us to resolve an issue with MD DMV, helping us avoid a penalty, and for successfully documenting our transfer of insurance to our new home in Gettysburg. Way to erase a potentially expensive administrative gap!"
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jessica stouffer

August 10, 2022

5  out of  5 rating by jessica stouffer
"everyone at Becky Smith's office is extremely helpful and kind! i have also saved a ton of money by switching to State Farm"
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jennifer ibex

March 30, 2022

5  out of  5 rating by jennifer ibex
"Beth @ State Farm is always quick to respond to enquiries. Every time I need to make an adjustment to something she handles it instantly, she makes sure I understand any change completely, and I have 100% confidence my needs are being met. Expectations exceeded every single time."
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Ken Pugh

January 25, 2022

5  out of  5 rating by Ken Pugh
"Becky Smith and staff member Jodi have helped me several times. Thank you both!"
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John Hauf

January 13, 2022

5  out of  5 rating by John Hauf
"Really good customer service they will do anything to help you out"
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Eiisha Hall

December 4, 2021

5  out of  5 rating by Eiisha Hall
"Patient and friendly staff. Inviting atmosphere."
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Alexandra Chandon

October 6, 2021

4  out of  5 rating by Alexandra Chandon
"I am new to State Farm and so far I am not disappointed by the coverage and what I am paying. My agent was originally Sue, who I found to be unhelpful and demanding. As I am not an insurance agent I do not understand everything about it so I was always left confused as to what I needed to do. However, I have since switched to Caitlin who has been wonderfully helpful and kind, as I needed a lot of help signing up and understanding the different forms that I needed to sign. I do recommend State Farm."
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Larry Schulze

September 15, 2021

5  out of  5 rating by Larry Schulze
"Even when the agent that was requested is busy, it was nice to have Beth take care of the issue that I had called in about. In addition, she was very knowledgeable about Maryland DMV Issues that people that moved to PA have been encountering. She was able solve my issue."
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Neal Perry

September 7, 2021

1  out of  5 rating by Neal Perry
"This company has been sending me spam via mail and phone for going on 6 years"
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Christina Hazlett

September 3, 2021

5  out of  5 rating by Christina Hazlett
"Knowledgeable and friendly"
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Samantha Crawford

August 30, 2021

5  out of  5 rating by Samantha Crawford
"Jodi was pleasant and quickly provided me with the documents I needed."
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Wahnita Hawk

June 18, 2021

5  out of  5 rating by Wahnita Hawk
"I have not had any problems Have been very helpful"
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Ronald Shunk

March 12, 2021

5  out of  5 rating by Ronald Shunk
"Courteous and efficient service"
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Roger Solorio

March 9, 2021

5  out of  5 rating by Roger Solorio
"Working with Beth is amazing. She is so resourceful and goes the extra mile every time I work with her. I enjoy working with her when I call."